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Worldwide Free Fast Shipping
Worldwide Free Fast Shipping
Worldwide Free Fast Shipping
Worldwide Free Fast Shipping
Worldwide Free Fast Shipping
Worldwide Free Fast Shipping
Worldwide Free Fast Shipping
Worldwide Free Fast Shipping
Worldwide Free Fast Shipping
Worldwide Free Fast Shipping
Worldwide Free Fast Shipping
Worldwide Free Fast Shipping
Wordwide Free Shipping on All Orders.
You can return your unused product within 30 days of purchase date for a full refund. To return a product, please contact us at support@carputech.com and we will send you return instructions*. Used items may be subjected to 20% restocking fee. To be eligible for a full product refund, please make sure your returned items are in the same condition as you received them.
*For change of mind returns, return shipping fee of $18(US domestic ground shipping basis) will be deducted from your refund. If abroad, may charge additional expenses.
We offer 2-year warranty for all Carputech Carplay Modules and Android car screens. Free gifts do not come with a warranty. All refurbished products come with a 1-year warranty. Returns or exchanges are not accepted for non-defective products. Warranty time starts from the day you receive the parcel. Carputech will still provide permanent technical support and operation suggestion for those products that have exceeded the warranty period.
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I have had this product in my car for about 6 weeks now. I am very happy with it. Looks great and is very easy to use. Installing it took about 5 hours and Jessy was a big help with getting it configured to my liking. I will be buying another to put into my other Audi next year.
System works seamless with original car functions screen is clear and reverse camera now looks better apple car play is wireless. The mirror features are a bit tricky but they do work more than happy with purchase
The product is really great. It really enhances our car. Once you have understood how to use it, it is very easy and intuitive to use.
I would like to emphasize the service. Jessy really helped us with any problems at any time.
We would buy the Peoduct again and again.
Many thanks for this service.
Fulfillment and chat response very timely. 5 stars.
However, despite sending photo of my interior as requested by Carputech they sent a silver trim instead of black.
When questioned they advised that they don't supply in black, so now I will need to have the trim painted.
Would have purchased elsewhere if I had known.
Hello, sorry for the inconvenience.
We have displayed the package accessories details on the product details page, indicating that we provide silver frames for 2009-2012 cars and black frames for 2013-2016.
Then why 4 stars and not 5? Well, there are some rough spots. Shipping would have been fast had it not been for issues with DHL. There are installation instructions but they are very rudimentary. There is an installation video but it is not detailed enough. You Tube is your friend here and searching for dash or air vent removal in a general sense will help you get started. Basically everything that you unplug will be re-plugged by the supplied harness. Ours was a 2008 Audi A6 and it took two days. There are no instructions on operation of the actual unit but if you are already familiar with Android Auto that should not be much of a barrier and a visit through the settings menu is fairly intuitive. One day after installation we went on a week long road trip. As this was a significant technology upgrade for the Audi the Android Auto was a WONDERFUL addition. The unit performed flawlessly and we LOVED having the additional features in the vehicle! It was a lot of work up front but well worth it and everything about the unit is working well. The other thing that was impressive was the responses from Carputech when I had questions. They were very responsive to the emails and very helpful. Thank-you you Jessy for a great experience.
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