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You can return your unused product within 30 days of purchase date for a full refund. To return a product, please contact us at support@carputech.com and we will send you return instructions*. Used items may be subjected to 20% restocking fee. To be eligible for a full product refund, please make sure your returned items are in the same condition as you received them.
*For change of mind returns, return shipping fee of $18(US domestic ground shipping basis) will be deducted from your refund. If abroad, may charge additional expenses.
We offer 2-year warranty for all Carputech Carplay Modules and Android car screens. Free gifts do not come with a warranty. All refurbished products come with a 1-year warranty. Returns or exchanges are not accepted for non-defective products. Warranty time starts from the day you receive the parcel. Carputech will still provide permanent technical support and operation suggestion for those products that have exceeded the warranty period.
OEM Apple CarPlay & Android Auto Upgrade Module for Lexus LS LS350 LS460 LS460h LS500 LS500h LS600 LS600h 2012-2022
The unit took close to a month to be delivered, but once it arrived the installation was quite straight forward. The loom intercepts some existing connectors and it is all plug and play.
Once installed, it adds significant functionality to the existing screen(s) in the vehicle, allowing video to be streamed to the rear headrests and also the front screen. The improvements to navigation is also a big win. The amazing audio quality is retained.
Downside is that the original touchscreen (which remains in the vehicle) is not really suited for gestures like swiping, so it is a bit clunky to use apps like youtube or netflix, especially with the resolution.
This was great for upgrading our 2016 Lexus NX! Definitely recommend!!
Excellent service !!
Wouldn't know any different that this is not a factory carplay. The email support was fantastic and helped answer all the questions I had during install; we found out we needed a firmware update and that was pretty straight forward with just a usb key. They carplaay boots by the time I am 10-20 seconds from starting my car and the resolution looks great on the 12" screen I have on the lexus GS 2019.
I bought this for my boyfriend and he ended up loving it , at first i was sketchy but i emailed them and they responded quickly shipping take a little bit of time but it’s because it has to go through customs anyways overall 1000/10 !! thank you!!
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